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FAQS SHIPPING

Oceania
Australia, New Zealand.
Asia
Korea, China, Japan, Singapore.
The Americas
USA, Canada.
Europe
England, Ireland, France, Switzerland, Spain.

We aim to get all orders dispatched within 24 hours of ordering during the weekday period.
International shipping time: 6-15 days
Australia: 2-4 days
New Zealand: 3-7 days
*Shipping times can fluctuate and are a guide only, subject to seasonal postal changes.

All orders are currently dispatched from our dispatch warehouse in Melbourne, Australia.

Herbs and farm

Yes, we are proudly Australian grown, single origin and farm to both. We do not, and never will any imported herbs. 99.9% of the market is imported herbs, Adaptual exists to challenge this and provide the community with exclusively Australian grown herbal remedies.

Put simply, imported herbs are old, low quality and not optimal for health goals. Something not spoken about enough is the fact that imported herbs undergo treatments for biosecurity. This means that herbs can be irritated, sprayed or gassed. Another major reason for Adaptual's existence.

Working as a food technologist, I saw the state of the import system and decided that local Australian produce and herbs is the only way.

Yes all of our herbs are 100% organic, in fact no chemicals are used at the farm. We use soil first organic farming methods and work in reciprocity with nature to ensure that the soil is as nutrient rich as possible.

General questions

Amber bottles provide UV protection. Sufficient UV is essential to preserve the beneficial compounds in the herbs.

For herbs to reach their full potential, extraction is essential. Without extraction the tough cell walls within a herb, root or mushroom prevent our bodies from utilising and accessing the beneficial compounds.

Extraction can be in the form of a tincture, glycetract, tea or decoction.